
Kapan Perusahaan Wajib Menggunakan Headhunter?
Banyak perusahaan bertanya, “Apakah kami sudah perlu pakai headhunter?” Padahal pertanyaan yang lebih jujur adalah:
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Supporting mission-critical systems with structured operations and measurable performance.
Support & Maintenance is an operational service focused on monitoring, preventive and corrective maintenance, and continuous improvement to keep enterprise systems available, secure, and performant.
It covers both software (applications and services) and hardware/infrastructure (devices, network, servers), with SLA-based handling and clear reporting.
Maintain enterprise and internal applications through monitoring, bug fixing, patching, and enhancements.
Maintain office and enterprise hardware with preventive checks, issue handling, observability, and asset lifecycle tracking
When support is reactive, issues repeat, downtime grows, and users lose trust—while your internal team gets overloaded
Systems go down unexpectedly because monitoring and preventive routines are missing.
User requests stack up, SLA is unclear, and resolution becomes inconsistent.
Updates are delayed, vulnerabilities stay open, and audit readiness drops.
There’s no single view of system health, recurring issues, or who owns escalation.
A structured support model combining monitoring, maintenance routines, SLA handling, and governance—so issues don’t keep coming back.
Track availability and performance, detect issues early, and respond before impact grows.
Scheduled checks, patch windows, hygiene routines, and capacity review to prevent recurring failures.
Fix root causes: bug fixing, configuration correction, recovery actions, and stabilization.
Prioritized handling (P1–P4), clear escalation path, and consistent response/resolution targets.
Inventory, warranty tracking, refresh planning, and device health visibility. dsdsxcscs
Monthly performance report, trend analysis, RCA for major incidents, and improvement backlog.
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Banyak perusahaan bertanya, “Apakah kami sudah perlu pakai headhunter?” Padahal pertanyaan yang lebih jujur adalah:

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