BFI Finance Customer Success Story
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BFI Finance Automate High-Volume Processes in Finance and Operational Workflows
What we Automate
✅ Extracting bank mutation data and matching it for reconciliation
✅ Generating tax reports and salary/incentive deduction statements automatically
✅ Allocating debtor installment payments without manual input
✅ Charging debtor contract fees through automation rules
✅ Automating debtor registration and integration into the internal system
Key Results & Impact
✅ Workforce efficiency improved, enabling teams to shift focus to analytical work
✅ Cost savings achieved through reduced manual labor and faster processing times
Proven Results, Satisfied Clients
“There were so many repetitive tasks in our operations. By implementing RPA, we can now handle those repetitive processes with more standardized and consistent results.”
— Riandina – Operation Process & Support Head
About Customer
BFI Finance (PT BFI Finance Indonesia Tbk) is one of Indonesia’s most trusted and leading finance companies.
With a strong commitment to empowering customers through flexible financing solutions, BFI Finance offers a wide range of services including:
Automotive Financing – for both two- and four-wheel vehicles
Heavy Equipment Financing – tailored for business and industrial needs
Property Financing – supporting personal and commercial goals
Multipurpose Loans – helping customers manage life’s various needs
Working Capital Loans – enabling businesses to grow with confidence
Key Business Challenge
The finance and operations teams at BFI Finance encountered inefficiencies due to highly manual and repetitive tasks across critical business processes.
These tasks consumed valuable time and prevented the teams from focusing on strategic work.
Key challenges included:
- Manual extraction of bank mutations, tax reporting, and reconciliation
- Manual preparation of salary and incentive deduction reports
- Time-consuming allocation of debtor installments
- Manual charging of debtor contract fees
- Inefficient debtor registration workflows
To improve accuracy, save time, and reduce operational costs, BFI Finance needed a smarter, automated approach.
How we Solve it?
To address these challenges, IDstar implemented RPA technology to automate high-volume processes in finance and operational workflows.
The solution included:
✅ Automating the extraction and reconciliation of bank mutation data
✅ Streamlining tax reporting and salary deduction report generation
✅ Allocating debtor installment payments automatically
✅ Charging contract fees without manual input
✅ Registering new debtors efficiently via integrated automation
Ready to Optimize Your Business Processes?
Let’s discuss how automation can transform your business today!”
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