IDSTAR WEBSITE PRIVACY POLICY

Last Updated: 18 March 2026

This Privacy Policy outlines how IDStar collects, uses, disclose, processes, stores and protects personally identifiable information (“Personal Data”) that you (“User”) may provide when accessing or using  our website, idstar.co.id. 

At IDStar, we are committed to following the principles below to ensure that our Personal Data protection system is properly managed and continuously improved.

1.  Compliance with Laws, Regulations, and Ethical Standards
   When handling Personal Data, IDStar complies with all applicable laws, regulations, and ethical standards related to the protection of Personal Data.

2. Personal Data We Collect

IDStar may collect and process the following categories of Personal Data when User interact with our website:

1. Full name

2. Email address

3. Phone number

4. Company name and professional information

5. IP address and device information

6. Website usage information (such as pages visited and browsing activity)

7. Any information voluntarily submitted through website forms or communications

We only collect Personal Data that is relevant and necessary for the purposes described in this Privacy Policy.

IDStar is not liable for any false or unlawful use of Personal Data submitted by User.

3. Purpose of Processing Personal Data

IDStar may process Personal Data for the following purposes:

1. Responding to inquiries, requests, or communications submitted through the website

2. Providing information about our services and business activities

3. Executing our services that are requested by the User

4. Improving website performance, functionality, and User experience

5. Conducting internal analysis and research

6. Ensuring website security and preventing misuse of the platform

7. Complying with applicable legal or regulatory obligations 

Personal Data will only be processed for lawful, legitimate and specific purposes that have been communicated to the User in accordance with applicable data protection laws. 

4. Legal Basis for Processing

IDStar Process Personal Data based on one or more of the following legal bases:

1. User consent when User voluntarily submit Personal Data through the website

2. The necessity to respond to inquiries or provide requested information

3. Compliance with applicable legal or regulatory obligations

4. Legitimate business interests, such as maintaining website security and improving our services

5. Security Measures
   IDStar takes Personal Data security seriously. IDStar consistently implements reasonable safeguards designed to prevent unauthorized access, data leaks, loss, or tampering.
   We are also committed to ensuring that the management of Personal Data is secure and reliable.

However, no electronic system or internet transmission can be guaranteed to be completely secure. While we strive to protect User’s Personal Data, we cannot guarantee absolute security. As a User, you also play an important role in managing your own personal information. By using IDStar’s services, you acknowledge that despite all precautions, data breaches may still occur beyond our control. Therefore, Users are also encouraged to take appropriate steps to protect their own Personal Data when using online services.

6. Data Sharing and Disclosure

IDStar may share Personal Data with trusted third parties only when necessary for legitimate business purposes and/or required by the applicable laws, including but not limited to:

1. IT service providers and system administrators

2. Website hosting providers

3. Analytics or technology partners

4. Professional advisors where required by law

Any third party receiving Personal Data from IDStar is required to protect the confidentiality and security of such data in accordance with applicable laws. IDStar does not sell or trade Personal Data to third parties.

7. Data Retention

Personal Data will be retained only for as long as the User uses IDStar’s website and services or as required by applicable laws and regulations. When Personal Data is no longer required, we will securely delete the information.

8. Respecting User Rights
   In accordance with applicable data protection laws, Users may have the right to: 

1. Request access to their Personal Data 

2. Request correction and/or updates to inaccurate Personal Data 

3. Request deletion of their Personal Data 

4. Restrict or object to certain processing activities of Personal Data 

5. Withdraw consent previously provided

Users may exercise these rights by contacting IDStar using the contact information provided in this Privacy Policy. We will respect your request and respond promptly.

Users’ rights above may be excluded for the interests of national defense and security, law enforcement processes, state administration, supervision of the financial/monetary services sector/payment systems/financial system stability carried out in the context of state administration, or statistical and scientific research interests.

9. Cross-Border Data Transfers

In certain circumstances, Personal Data may be processed or stored on systems located outside the Republic of Indonesia, including through the use of cloud-based technology providers. In such cases, IDStar will ensure that appropriate safeguards are implemented to protect Personal Data in accordance with applicable data protection laws.

10. Personal Data Protection Policies
    IDStar has established clear policies for managing Personal Data, aligned with applicable laws, regulations, and ethical guidelines. All employees and related parties are expected to follow these policies.
    These policies are reviewed regularly and updated as needed to ensure ongoing improvement and compliance.

11. Policy Updates
    We may update this Privacy Policy from time to time. If any changes are made, we will notify you hello@idstar.group by posting the updated version with a “Last Updated” notice.
    We recommend reviewing this policy regularly to stay informed about how your information is handled and the choices available to you.

12. IDStar Cookies
    Cookies on idstar.co.id are small files that are automatically placed on your device. They help store your preferences and configuration settings during your visit.
    These cookies are not used to access any other data stored on your computer without your consent. While cookies are generally accepted by default, you can modify your browser settings to refuse them.
    (*Disclaimer: Disabling cookies may affect the functionality of some features on idstar.co.id.)

13. Governing Law
    This Privacy Policy is governed and interpreted in accordance with the laws of the Republic of Indonesia.
    You agree that any legal actions or disputes related to the site, applications, or this agreement will first be resolved through mutual discussion.
    If no resolution is reached, both parties agree to settle the dispute under the applicable laws of the Republic of Indonesia, through BANI (Indonesian National Arbitration Board).

Personal Data Complaints
If you have any questions regarding this Privacy Policy or wish to report concerns regarding the handling of your Personal Data, please contact us at: hello@idstar.group Users may also contact IDStar using the contact details provided on the website.

We will investigate the complaint and aim to respond within a reasonable number of business days after receiving your report.